Support Tickets: Customer Feedback Organized


Our Support Tickets tool lets you easily receive and fulfill customer requests in one centralized and organized location. Track the progress of each ticket with your team to ensure timely attention to requests sent by your business partners.


At ecratum, we believe that all companies taking their customer relationships seriously should have access to a professional, easy-to-use and affordable Customer Service Management software. CSM Software should make your life easier and reduce your workload. This is why we created ecratum.

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You are a supplier invited on ecratum and have questions? Contact our Support Team at the following address: